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Veeam backup failed to install guest agent control update#
Veeam backup failed to install guest agent control upgrade#
Veeam backup failed to install guest agent control windows#

We strongly recommend to keep virtual machine files in separate folder.

Make sure that the virtual machine files (VHD files) are not sitting in the root folder of the CSV, as this may prevent correct snapshot creation due to permission restrictions.

Within the Virtual Machine settings verify that the “Backup (Volume Snapshot)” option is enabled.

Please add one or more SCSI controllers to the virtual machine before performing a backup. “The virtual machine ' Vm-Name' cannot be hot backed up since it has no SCSI controllers attached.

The error will present itself in the Hyper-V VMMS > Admin Event log. One must be present, even if there are no devices to use the SCSI controller.

Make sure the VM has a SCSI controller.

The following steps and checks are to be performed from the Hyper-V host level. Once the VM has powered on and all services are started, restart the “Hyper-V Volume Shadow Copy Requestor” service.

If all other troubleshooting fails, restart the virtual machine.

Note: If the SystemRestore key is not present, you will have to create it. HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\SystemRestore\ If this error is present, open the Registry Editor (regedit) and navigate to: View the Guest OS Application Event logs for errors with source:

If the VM Guest OS is 2012 and the Host is 2008R2:.

Open Services (services.msc) and start “Hyper-V Volume Shadow Copy Requestor” service.

Check the settings for each Volume in the Shadow Copies section to make sure the Volume and the Storage area match. View the properties of a volume, then go to the Shadow Copies tab.Ģ.

Open Disk Management (diskmgmt.msc), check for the following:ġ.

Veeam backup failed to install guest agent control windows#

Make sure Windows is running the most recent service pack.(v=ws.10).aspx Server 2012 R2 guests are not supported for VSS-enabled (AAIP) backups on 2008 R2 hosts due to integration components incompatibility. The following steps and checks are to be performed within the Guest OS of the VM that is failing to backup.įor the list of supported guest OSes. Get-VM | select VMName, IntegrationServicesStateĬlick here for a list of Hyper-V Integration Services and their corresponding build numbers.Get-VM | ft Name, IntegrationServicesVersion.2012 & 2012 R2: Run one of these two powershell commands on the host containing the VMs as Administrator:.2008R2: On the Hyper-V host server, browse to C:\windows\system32\vmms.exe > open the proprieties of the file and go to the ‘details’ tab.To determine the Integration services version on the guest: Please note this process applies to Windows Server 2008 R2, Server 2012 and Server 2012 R2

Veeam backup failed to install guest agent control update#

If any Integration Service components are listed as out of date, update them on the guest server by following the Steps listed below. To upgrade, connect to the virtual machine and select Insert Integration Services Setup Disk from the Action menu.

Veeam backup failed to install guest agent control upgrade#

To fix this problem, upgrade the integration services. This means that technical support will not be provided until this problem is resolved. Framework version: Negotiated (3.0) - Expected (3.0) Message version: Negotiated (3.0) - Expected (4.0). Hyper-V Volume Shadow Copy Requestor connected to virtual machine ‘VM-Name’, but the version does not match the version expected by Hyper-V (Virtual machine ID). The following is an example of the event text. Look for the name of the failing server with any error events referencing the integration components being out of date. The Hyper-V Integration Services log in the event viewer of the Hyper-V host that maintains the failing VM. Make sure integration services are up to date.

This issue occurs when Application-Aware image processing is utilized in the Backup or Replication job settings for transactional quiescence using Microsoft VSS Solution Integration Services This issue has multiple potential causes, usually related to the Integration Services version of the failing guest server. Guest VMs will fail to engage VSS when application-aware image processing is enabled generating an error:Įrror Guest processing skipped (check guest OS VSS state and integration components version) (System.Exception) Cause